Privacy Policy
Effective date: May 1, 2026
This Privacy Policy explains what information we collect, how we use it, when we share it, and what choices you have.
Information we collect
We may collect:
- contact information, such as your name, email address, phone number, and mailing address
- account, purchase, and booking information
- information you submit through forms, questionnaires, or intake materials
- newsletter preferences and marketing consent choices
- device and usage information, such as IP address, browser type, pages visited, and referral source
- payment information, which is usually processed by a third-party payment provider and not stored by us directly
How we use your information
We use your information to:
- provide the website and its features
- process purchases and bookings
- send emails, updates, and newsletters if you opt in
- respond to messages and support requests
- improve the website, offers, and user experience
- protect against fraud, abuse, or security issues
- comply with legal obligations
Cookies and analytics
We may use cookies, analytics tools, pixels, and similar technologies to understand how people use our site and to improve performance and marketing.
You can control cookies through your browser settings. Some site features may not work properly if cookies are disabled.
How we share information
We do not sell your personal information. However, we may share information with trusted service providers that help us run the website and business, such as:
- website hosting providers
- email platforms
- payment processors
- scheduling and form tools
- analytics providers
- contractors who need the information to help us operate the business
We may also disclose information if required by law, to protect rights or safety, or as part of a business transfer.
Email marketing
If you subscribe to our email list, we may send you newsletters, updates, and promotional emails. You can unsubscribe at any time by clicking the unsubscribe link in the email or contacting us directly.
Data retention
We keep personal information only as long as reasonably needed for business, legal, tax, recordkeeping, or service purposes.
Security
We use reasonable safeguards to protect your information, but no system can be guaranteed 100% secure. Please avoid sending highly sensitive medical or personal information through ordinary website forms unless we clearly tell you the form is intended for that purpose.
Children's privacy
This site is not intended for children under 13, and we do not knowingly collect personal information from children under 13 through the website.
Your rights
Depending on where you live, you may have rights to request access to, correction of, deletion of, or limits on use of your personal information. To make a request, contact us at tmillarycv@proton.me.
HIPAA note
Our website and general email list are not a HIPAA-secured environment. Do not submit medical emergencies or highly sensitive health information through general website forms or ordinary email.
In the contexts where our practice is subject to HIPAA and we are required to provide a Notice of Privacy Practices, that notice will be posted separately and will govern protected health information as required by law.
Changes to this Policy
We may update this Privacy Policy from time to time. The revised version will be posted here with a new effective date.
Contact
If you have questions about this Privacy Policy, contact:
Hearthroot Nutrition & Wellness
5750 Main St, Pfafftown, NC 27040
tmillarycv@proton.me